Remote SaaS Software Implementation Associate Manager

Job Summary

A cloud-based and mobile SaaS provider needs applicants for an opening for a Remote SaaS Software Implementation Associate Manager.

Individual must be able to fulfill the following responsibilities:

• Oversee a team of 2-8 Implementation Specialists as they onboard their customers
• Serve as a coach and mentor, developing the skills of your team to help them achieve their departmental metrics and career goals
• Conduct weekly check-ins with team members to ensure that onboarding is on track and specialists are performing up to task

Must meet the following requirements for consideration:

• Bachelor’s Degree, or related experience
• 5 years Customer Service or Sales experience
• Must have extensive knowledge of departmental procedures
• Working knowledge of Salesforce, JIRA, and G-suite
• Strong verbal and written communications
• Exceptional relationship management skills