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Remote Senior Human Resources Management System Client Support Analyst

Job is Expired
Location: Central Time
Compensation: Salary
Staff Reviewed: Wed, May 17, 2023
Job Category: Human Resources
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced, Senior Level
Education Level: Bachelors

Job Summary

A software company is in need of a Remote Senior Human Resources Management System Client Support Analyst.

Candidates will be responsible for the following:

  • Helping clients define the scope of software problems
  • Acting as a technical advisor to clients
  • Analyzing client programs

Applicants must meet the following qualifications:

  • Bachelor’s Degree and/or commensurate experience
  • Experience with troubleshooting SaaS applications
  • 4+ years’ experience in a customer-facing role, preferably as a technical support analyst or consultant
  • Experience using Zendesk, Salesforce and/or Netsuite
  • Experience with SQL, Freighter and/or relational databases.
  • Experience with automatic job scheduling and workload automation

COMPLETE JOB DESCRIPTION

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