Job Summary
A software development company needs applicants for an opening for a Remote Software Customer Support Specialist.
Candidates will be responsible for the following:
- Providing feedback to developing support processes
- Evaluating and escalating bugs to development as they come to your attention inside the product
Must meet the following requirements for consideration:
- Analytical mindset with strong researching and problem-solving skills
- Previous experience in a high-stress support/customer service role
- A bachelor's or equivalent experience in lieu of degree