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Remote Technical Account Manager
Job Summary
A digital manufacturing platform company has a current position open for a Remote Technical Account Manager.
Core Responsibilities Include:
- Training and educating customers in how to utilize the platform to solve their unique challenges
- Assisting customers in uploading electronic designs to the platform
- Troubleshooting and diagnosing causes of issues
Required Skills:
- Experience with CRM and Customer Success tools such as Salesforce and Gainsight
- Excellent communication and customer service skills
- Experience in customer service, sales, or customer success
- Technical background in electronics engineering or manufacturing, either through education, work experience
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COMPLETE JOB DESCRIPTION
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Company Overview
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