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Remote Technical Account Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, May 23, 2023
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A digital manufacturing platform company has a current position open for a Remote Technical Account Manager.

Core Responsibilities Include:

  • Training and educating customers in how to utilize the platform to solve their unique challenges
  • Assisting customers in uploading electronic designs to the platform
  • Troubleshooting and diagnosing causes of issues

Required Skills:

  • Experience with CRM and Customer Success tools such as Salesforce and Gainsight
  • Excellent communication and customer service skills
  • Experience in customer service, sales, or customer success
  • Technical background in electronics engineering or manufacturing, either through education, work experience

COMPLETE JOB DESCRIPTION

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