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Remote Technical Banking Support Representative
Job Summary
A technology solutions and support company is filling a position for a Remote Technical Banking Support Representative.
Individual must be able to fulfill the following responsibilities:
- Accurately assess the customer's product issue or problem
- Research customer problems/issues to increase personal knowledge and familiarity with the supported product
Skills and Requirements Include:
- Minimum of 3 years of experience in a financial institution or technical support role
- Able to manage hardware capacity and performance and assess hardware needs
- Willing to participate in training programs to continuously improve product knowledge and service skills
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COMPLETE JOB DESCRIPTION
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