Register free for worksheets, guides, and on-demand coaching to support your job search.
Technical Support Representative
Job Summary
A company is looking for a Tier 2, Technical Support Representative to provide remote technical assistance for medical devices and related software.
Key Responsibilities:
- Manage and respond to customer inquiries regarding the Optos Panoramic200 device
- Troubleshoot network issues, including connectivity and software problems
- Log interactions in the CRM system and escalate critical issues to field teams
Required Qualifications:
- High School diploma or equivalent
- 1+ year of Technical Support experience
- Experience in a customer care environment
- Extensive knowledge of Windows operating systems and PC hardware
- Intermediate IT networking knowledge
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Register free for worksheets, guides, and on-demand coaching to support your job search.
