Remote Technical Support Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Aug 17, 2019

This job expires in 1 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology services company needs applicants for an opening for a Remote Technical Support Representative.

Must be able to:

  • Accurately assess the customer's product issue or problem
  • Research customer problems/issues
  • Identify and resolve application and service issues

Qualifications Include:

  • Travel of up to 5% may be required
  • 5 years of onsite/phone customer support or
  • Technical customer support experience within banking or mobile/digital environments
  • Ability to identify and resolve technical issues