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Remote Technical Support Representative
Job Summary
A technology company is searching for a person to fill their position for a Remote Technical Support Representative.
Must be able to:
- Contribute to the ongoing internal learning and success of our team
- Become a technical product knowledge expert on our platform, products, and services
- Serve as a technical expert when covering correspondence via live chat, email, phone calls, and emails
Qualifications Include:
- 1-2 years of experience working in a position providing technical support
- Excellent English communication skills
- Willing to research and learn more complex skills related to compliance, automation, and log file debugging
- Experience with content writing for creating self-help articles and tutorials for our customers
- Hands-on experience with cybersecurity audits, certifications, and attestations
- Basic cloud knowledge
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COMPLETE JOB DESCRIPTION
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Company Overview
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