Job is Expired
Location: Arizona, California, Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, New Mexico, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, Wisconsin
Compensation: Salary
Staff Reviewed: Tue, Mar 28, 2023
Job Summary
A financial services and investment firm has an open position for a Remote Technical Support Representative.
Core Responsibilities Include:
- Managing the day-to-day resolution of customer issues
- Driving timely incident resolutions
- Providing documentation content for our on-line FAQ Support pages
Applicants must meet the following qualifications:
- Possess practical work experience equivalent to 2+ years in support services experience in IT Help Desk
- Proven abilities to maintain appropriate policies & procedures for regulatory-driven requirements
- Demonstrates willingness to change with organizational structures, procedures, and technology
