Retention and Onboarding Manager

Job Summary

A company is looking for a Retention & Onboarding Manager, Subscriptions.

Key Responsibilities

• Develop and implement onboarding programs to enhance new member understanding of offerings
• Identify and execute strategies to maximize user engagement and retention
• Monitor and analyze key metrics related to onboarding, engagement, and retention

Required Qualifications

• Experience in user onboarding and engagement strategies
• Proficiency in analyzing user lifecycle and engagement metrics
• Ability to collaborate across multiple teams including product and marketing
• Experience in designing gamification and loyalty programs
• Entry-level position with a focus on sales and business development