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Senior Manager, Technical Support
Job Summary
A company is looking for a Senior Manager, Customer Service Technical Support.
Key Responsibilities
- Manage technical support and business operations to enhance customer experience
- Develop and implement technical support programs and monitor department performance
- Coordinate with management teams to address complex business challenges and opportunities
Required Qualifications
- Bachelor's degree in a related field or equivalent experience
- Minimum of 3 years of management experience in a relevant area
- Demonstrated facilitation skills and strategic planning abilities
- Adept at financial management and budget administration
- Strong leadership skills with the ability to motivate project teams
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COMPLETE JOB DESCRIPTION
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Company Overview
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