Service Delivery Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Fri, Sep 22, 2023

Job Summary

A company is looking for a Service Delivery Manager to oversee IT Service Management efforts for middleware and databases.

Key Responsibilities:
  • Lead the management of all service delivery functions
  • Manage middleware and database service lifecycles
  • Identify areas to realize additional value for ITSM delivery
Required Qualifications:
  • Eligible for Public Trust suitability
  • Bachelors degree in Computer Science, Information Systems, Engineering, Business, or related field
  • 7 years of service management, database, or middleware experience, or 10 years of experience without a degree
  • ITIL 4 Foundation and/or Practitioner Certification or higher
  • Expertise implementing ServiceNow best practices
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