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Staff Escalation Resolution Engineer
Job Summary
A company is looking for a Staff Escalation Resolution Engineer.
Key Responsibilities
- Act as the primary point of contact for Storage-related engineering escalations
- Debug, troubleshoot, and resolve highly complex issues across various storage technologies
- Identify recurring case patterns and conduct training sessions to enhance support efficiency
Required Qualifications
- Hands-on experience with HDFS, HBase, or Ozone
- Strong troubleshooting and debugging skills in distributed storage systems
- Experience in log analysis and root cause analysis (RCA)
- Good understanding of advanced algorithms and data structures
- Experience with Java or C++ programming
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COMPLETE JOB DESCRIPTION
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