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UM Administration Coordinator
Job Summary
A company is looking for an UM Administration Coordinator 2 to contribute to the administration of utilization management.
Key Responsibilities:
- Attaching faxes for chart reviews for the nursing team
- Answering departmental phones as assigned
- Make outbound calls to engage members and/or providers to verify clinical information/discharge date and admission status
Required Qualifications:
- 1 or more years of administrative, telephonic customer service and/or healthcare experience
- Comprehensive knowledge of Microsoft Word, Outlook and Excel
- Passionate about contributing to an organization focused on continuously improving consumer experiences
- Proficient utilizing electronic medical record and documentation programs (preferred)
- Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization (preferred)
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COMPLETE JOB DESCRIPTION
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Company Overview
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