UM Administration Coordinator

Job Summary

A company is looking for a UM Administration Coordinator to contribute to the administration of utilization management remotely in various states.

Key Responsibilities:

• Attach faxes for chart reviews and answer departmental phones
• Make inbound/outbound calls to verify clinical information and manage queues
• Request clinical information, create written correspondence, and collaborate with multiple roles/departments/providers/team members

Required Qualifications:

• 1 or more years of administrative, telephonic customer service, and/or healthcare experience
• Comprehensive knowledge of Microsoft Word, Outlook, and Excel
• Passionate about continuously improving consumer experiences
• Proficient in utilizing electronic medical record and documentation programs
• Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization