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Advocate Lifecycle Manager
Job Summary
A company is looking for an Advocate Lifecycle Manager to lead the non-clinical journey of their advocate team.
Key Responsibilities
- Own the full operational lifecycle of advocates from onboarding to off-boarding
- Design and improve onboarding programs, tools, and resources for advocates
- Develop systems for ongoing engagement, performance, and advocate satisfaction
Required Qualifications
- Bachelor's degree required; MBA, MPH, or related advanced degree preferred
- Minimum 5 years experience in a relevant operational role; prior startup experience preferred
- Experience developing a data framework for monitoring goals and KPIs
- Proven ability to implement scalable, people-centered processes and systems
- Experience collaborating with product, engineering, and clinical teams
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COMPLETE JOB DESCRIPTION
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