Job Summary

A company is looking for a Basis Customer Experience Associate in the United States.

Key Responsibilities:

• Supporting pre-sale, onboarding, and overall customer journey tasks
• Owning and managing the support queue for a subset of clients
• Assisting with various reporting needs of the organization

Qualifications:

• 1+ years experience in the digital media industry or education focus
• Interest in ad tech and/or digital media landscape
• Desire to build a career in the SaaS world
• Self-starter with the ability to work autonomously and in a team environment
• Excellent organizational and project management skills