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Behavioral Health Customer Service Representative
Job Summary
A company is looking for a Customer Service Representative - Behavioral Health.
Key Responsibilities
- Create emotional connections with members to advocate for their health
- Understand member needs and build trusting relationships
- Review member claim history and explain rights and responsibilities
Required Qualifications
- 1+ years of experience in a call center environment
- Experience using Microsoft Office products, specifically Excel, Outlook, and Word
- High School Diploma or GED
- Quiet and secure workspace in the home
- Hardwired internet connection with a minimum speed of 25mbps/3mbps
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COMPLETE JOB DESCRIPTION
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Company Overview
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