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Bilingual Healthcare Customer Service Representative
Job Summary
A company is looking for a Bilingual Healthcare Customer Service Representative Remote Florida.
Key Responsibilities
- Answer telephones and respond to basic customer questions or forward to appropriate personnel
- Develop and implement insurance and healthcare policies in accordance with laws and investigate claims
- Process calls to meet service level agreements and document inquiries and results accurately
Required Qualifications
- 2 or more years of customer service experience in any industry
- Knowledge of basic help desk software and Microsoft Office applications
- Ability to understand team roles and consult with appropriate stakeholders
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COMPLETE JOB DESCRIPTION
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Company Overview
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