Client Operations Specialist

Job Summary

A company in the business services industry is looking for a Client Operations Specialist.

Position Responsibilities:

• Provide customer service and manage sales processes for an assigned team of Account Executives
• Assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment
• Become the go-to for pre-sales support functions, including pre-qualification of accounts, product pricing, research, configuration and product information

Required Qualifications:

• Bachelor's degree or one to five years related experience and/or training or equivalent combination of education and experience
• Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed
• Able to build relationships and quickly develop trust with clients, as well as internal personnel
• Must be able to adhere to tight service level agreements (SLAs) and be able to multi-task effectively