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Client Support Representative
Job Summary
A company is looking for a Client Support Representative to guide and train customers on using the broker portal and navigating the loan process.
Key Responsibilities
- Serve as a vital link between brokers and the operations team
- Support brokers with technical inquiries regarding the loan submission process
- Lead and facilitate engaging webinar training sessions for new brokers
Required Qualifications
- High School degree or equivalent
- Some knowledge and working history within the mortgage/lending industry
- Ability to perform tasks with minimal supervision
- Professional phone skills
- Desire to take personal responsibility to complete tasks
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COMPLETE JOB DESCRIPTION
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Company Overview
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