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Customer Intake Associate
Job Summary
A company is looking for a Customer Intake Senior Associate.
Key Responsibilities
- Verify and ensure the accuracy of customer account information
- Communicate and work with customers via phone, email, and messaging to update their information
- Collaborate with the customer success team
Required Qualifications
- Extremely detail-oriented and organized
- College degree
- 2+ years of professional experience
- Experience in a customer service/support role or call center environment, preferably in finance
- Familiarity with Zendesk
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COMPLETE JOB DESCRIPTION
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