Customer Relations Coordinator

Job Summary

A company is looking for a Customer Relations Coordinator to support internal partners and external customers in a remote setting.

Key Responsibilities

• Ensure customer needs and requirements are communicated effectively to the operations team
• Manage documentation and coordinate services related to customer onboarding and ongoing communication
• Provide information and resolve customer inquiries to ensure satisfaction and meet deadlines

Required Qualifications, Training, and Education

• 1-2 years of experience in an office environment is preferred
• High school diploma or equivalent is required; BA or equivalent is preferred
• Proficiency in MS Office and ability to learn specialized software
• Strong organizational skills and ability to prioritize tasks effectively
• Ability to work efficiently under moderate supervision and adapt to changes