Customer Service Credit Representative

Job Summary

A company is looking for a Customer Service Credit Representative (Remote).

Key Responsibilities

• Handle incoming calls or chats from customers regarding service orders and account inquiries
• Negotiate and process payment arrangements on customer accounts while adhering to established procedures
• Document account handling activities accurately and educate customers on account status and payment options

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required; BA degree preferred
• Call Center or Collections experience preferred
• Ability to remain engaged on the phone throughout the shift with minimal distractions
• Internet speed of at least 10 MBPS download and 5 MBPS upload required