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Customer Service Representative
Job Summary
A company is looking for a Customer Service Representative - Remote.
Key Responsibilities
- Respond to incoming customer calls regarding water or wastewater services
- Educate customers on billing details and available assistance programs
- Document customer interactions and ensure high levels of customer satisfaction
Required Qualifications
- High School Diploma or GED is required
- 1 year of customer service experience is required
- 1 year of call center experience is preferred
- Ability to adapt to change and adhere to policies and procedures
- Must have reliable, high-speed internet and a dedicated workspace
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
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