Customer Service Representative

Job Summary

A company is looking for a Credit Card Customer Service representative.

Key Responsibilities

• Handle routine customer service inquiries and problems via telephone, digital, or chat channels
• Assist over 100 customers per day with various inquiries including reward redemptions and card activations
• Utilize multiple systems to troubleshoot and document customer inquiries while adhering to scripts and procedures

Required Qualifications

• High School Diploma or GED
• 1+ years of customer service experience
• Ability to operate office equipment such as computers and telephones
• Ability to remain in a stationary position for extended periods
• Must be authorized to work in the United States on a full-time basis