Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative- LHA.

Key Responsibilities

• Field phone calls and emails from clients and participants regarding account inquiries and support
• Process forms and enter data related to benefit processes in a timely manner
• Provide administrative support and maintain quality customer service to clients and participants

Required Qualifications

• At least one year of professional work experience, preferably in a call center or high call volume environment
• Experience using a CRM system is preferred
• A high school diploma or GED is required; an Associate's or Bachelor's degree is preferred
• Strong organizational and prioritizing skills with the ability to multi-task
• Internally motivated individual looking for personal and professional growth