Job Summary

A company in the healthcare industry is looking for a Customer Service Representative.

Position Responsibilities

• Answer inquiries and resolve issues for members and providers
• Provide education and assistance to customers on benefit plan information and available services
• Identify trends and emerging service issues and work to develop solutions to address potential problems

Required Qualifications

• Experience in a transaction-based environment, such as a call center or retail location
• Effective organizational skills and ability to manage multiple tasks
• High School Diploma required