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Customer Service Representative
Job Summary
A company in the healthcare industry is looking for a Customer Service Representative.
Position Responsibilities
- Answer inquiries and resolve issues for members and providers
- Provide education and assistance to customers on benefit plan information and available services
- Identify trends and emerging service issues and work to develop solutions to address potential problems
Required Qualifications
- Experience in a transaction-based environment, such as a call center or retail location
- Effective organizational skills and ability to manage multiple tasks
- High School Diploma required
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COMPLETE JOB DESCRIPTION
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Company Overview
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