Customer Support Representative

Job Summary

A company is looking for a Customer Service Representative for a digital streaming platform.

Key Responsibilities:

• Provide timely and professional customer support via phone and email
• Maintain customer accounts, subscriptions, and billing information
• Assist with various projects and tasks as needed

Required Qualifications:

• 1-2 years experience on the platform as an event director or team administrator
• 1-2 years of customer support experience
• Knowledge of the Google Suite and proficiency in learning multiple computer programs
• Tournament management experience is a bonus
• Comfort with troubleshooting computer hardware and tournament equipment setup is a bonus