Customer Support Representative

Location: Remote
Compensation: Salary
Reviewed: Tue, Apr 08, 2025
This job expires in: 13 days

Job Summary

A company is looking for a Customer Support Representative (Fully Remote).

Key Responsibilities
  • Provide timely, accurate, and empathetic support to customers via chat and email
  • Understand and identify customer needs, guiding them through specific features and functionalities
  • Maintain and update internal knowledge bases and customer records
Required Qualifications
  • 1-3+ years of experience in a customer service or support role
  • A team player with a positive, can-do attitude
  • Comfortable managing multiple tasks in a fast-paced environment
  • Quick to learn and comfortable using various tools, including Intercom, Slack, HubSpot, & Google Workspace
  • Patient and empathetic when handling challenging cases

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH