Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative who can thrive in a fast-growing environment.

Key Responsibilities

• Answer inbound calls from prospective or current customers in a timely and professional manner
• Troubleshoot and resolve customer issues or concerns with empathy and efficiency
• Maintain detailed and accurate records of customer interactions

Required Qualifications

• Bachelor's degree preferred
• At least 1 year of experience providing customer service over the phone in a call center or similar environment
• Comfortable handling a high volume of calls
• Flexible availability for overtime or weekend hours, as needed
• Ability to work an 8-hour shift in either a seated or standing position