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Customer Support Representative
Job Summary
A company is looking for a Customer Support Representative.
Key Responsibilities:
- Respond accurately and professionally to customer inquiries in a timely manner
- Participate in phone support to assist customers as needed
- Appropriately escalate issues for customers and accurately document all communications
Required Qualifications:
- Experience with Microsoft Office products
- Ability to multitask and work effectively in a fast-paced environment
- Knowledge of customer service skills and ability to deal diplomatically with irate individuals
- Ability to operate basic office equipment and software applications
- High school diploma or equivalent required, with 2-3 years of previous experience in a business office environment
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COMPLETE JOB DESCRIPTION
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Company Overview
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