Customer Support Representative

Job Summary

A company is looking for a Factoring Customer Support Representative.

Key Responsibilities:

• Provide information and assistance to customers through phone and email/chat communication
• Resolve customer issues by identifying the problem and offering appropriate solutions
• Set up and maintain customer accounts, track and document account information

Qualifications:

• High school diploma or equivalent
• Proficiency in Microsoft Office and use of office equipment
• Minimum of two years of experience in a similar role preferred