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Digital Customer Lifecycle Program Manager
Job Summary
A company is looking for a Digital Customer Lifecycle Program Manager.
Key Responsibilities:
- Create data-driven methods for targeting customer segments and improve the customer journey
- Develop and deliver relevant content to customers through various channels
- Test, measure, track, and analyze data to show the impact of digital customer success programs
Required Qualifications:
- 5+ years of customer success or marketing experience
- Proven ability to influence cross-functional teams
- Ability to manage stakeholder expectations and prioritize competing priorities
- Experience in a high-growth, SaaS company preferred
- Experience in planning and administering virtual events preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
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