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Digital Workplace Analyst II
Job Summary
A company is looking for a Digital Workplace Analyst II to support and administer Microsoft 365 and Google Workspace environments.
Key Responsibilities
- Triage incoming tickets for Digital Workplace incidents and service requests
- Provide second-tier support and troubleshooting for Microsoft 365 and Google Workspace-related issues
- Design and implement custom solutions and business workflows using SharePoint and Power Platform
Required Qualifications
- Bachelor's degree in a related field preferred or equivalent experience
- At least 2 years of experience working with Microsoft 365
- Knowledge of managing SharePoint Online, OneDrive for Business, and Microsoft Office
- Experience developing automation solutions with Microsoft Power Platform
- Understanding of business analysis and requirements documentation
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COMPLETE JOB DESCRIPTION
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