Escalation Project Engineer
Location: Remote
Compensation: Piece Work
Reviewed: Tue, May 06, 2025
This job expires in: 13 days
Job Summary
A company is looking for an Escalation/Project Engineer - Hybrid.
Key Responsibilities
- Serve as the senior level technician for the in-house team, handling escalated technical support issues
- Mentor and train internal staff on solutions to complex technical support issues
- Lead complex projects, collaborating with the field engineering team to complete cloud migration projects
Required Qualifications
- 5+ years of experience in a highly technical environment or managed service provider
- Desired certifications in MS 365, Windows Server, and SonicWall
- Strong experience with MS 365, Exchange server, OneDrive, Azure, and on-prem Exchange
- Advanced understanding of networking concepts, virtualization, Windows Server OS, firewalls, and VoIP systems
- Ability to balance escalated tickets and project-based work, with an emphasis on cloud migration projects
FREE TOOLS
Unlock Expert Career Tools
Register free for worksheets, guides, and on-demand coaching to support your job search.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...