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Executive Customer Relations Manager
Job Summary
A company is looking for an Executive Customer Relations Case Manager.
Key Responsibilities
- Represent the Executive Office in communications with customers, managing escalated issues professionally
- Document interactions and perform initial reviews for complex issues, coordinating actions across various parties
- Provide customer-centric support through multiple communication channels, utilizing established tools for optimal solutions
Required Qualifications
- High School diploma or GED
- 1-2 years of experience in a contact center environment
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COMPLETE JOB DESCRIPTION
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Company Overview
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