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Intuit TurboTax Customer Support Representative
Job Summary
Looking for your next remote gig?
We're looking for you! Working Solutions seeks helpful and tech savvy independent contractors for a one-of-a-kind opportunity providing customer support to Intuit TurboTax's customers - all from the comfort of home with the ability to create your own schedule. In this role, you will help customers with tax software product support focusing on software navigation and locating previous tax returns and amendments.
Working Solutions is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. When you join Working Solutions as an independent contractor, you will have access to several different contracts exclusive to Working Solutions contractors.
Why join the WooHoo! Crew? There are many perks to contracting with us:
Contractors must reside in and work from the United States (except CA, NY, PA, WA) on this client program.
Overview:
Independent contractors participating in Working Solutions' Intuit TurboTax program will provide customer support via phone, chat, and/or video chat. Customer interactions focus on software navigation and locating previous tax returns and amendments. In this role, you will provide an empathetic approach to customer interactions, leveraging critical thinking and multi-tasking capabilities and escalating while necessary.
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Important Information:
About our application process: When you are ready to apply, click "Apply" and complete your profile. You will then be prompted to complete an online assessment; this assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation via email within 24 hours to login to our online portal to complete a technology scan and complete the application for the contract opportunity. You can find more information about our hiring process and requirements in our FAQs, including what it means to be an Independent Contractor.
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.
