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iPay Call Center Representative
Job Summary
A company is looking for an iPay Call Center Representative.
Key Responsibilities:
- Provide customer support via phone and chat for bill pay website/mobile application subscribers
- Assist customers with account setup and maintenance
- Document product issues and escalate complex inquiries or system issues for resolution
Required Qualifications:
- Minimum 1 year of customer service experience
- Ability to work assigned shifts
- Ability to work a training schedule for the first 7 weeks
- 20 mbps download speed and 5 mbps upload speed for remote work
- Call center experience is a plus
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COMPLETE JOB DESCRIPTION
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Company Overview
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