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IT Service Delivery Manager
Job Summary
A company is looking for an IT Service Delivery Manager.
Key Responsibilities
- Oversee the delivery of IT services to ensure alignment with business objectives and service level agreements (SLAs)
- Bridge communication between technical teams and stakeholders to enhance service quality and customer satisfaction
- Implement IT service strategies and monitor service performance metrics for continuous improvement
Required Qualifications
- A degree in Business, Technology, Computer Science, or equivalent work experience
- 8 - 10 years of end user experience within technology or healthcare
- In-depth knowledge of Cloud, LAN, WAN, Wi-Fi, and cellular technologies
- Project management skills for managing changes and coordinating assets
- Commitment to continual learning of integrated technologies
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COMPLETE JOB DESCRIPTION
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