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ITIL Problem Management Practitioner
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, May 06, 2025
This job expires in: 12 days
Job Summary
A company is looking for an ITIL Problem Management Practitioner.
Key Responsibilities
- Identify, analyze, and resolve root causes of recurring IT issues
- Log, categorize, and prioritize problems in the Problem Management system
- Collaborate with IT teams to implement corrective actions and preventive measures
Required Qualifications
- Bilingual (English/Spanish)
- Associate's degree or equivalent from a two-year college or technical school preferred
- In-depth knowledge of IT infrastructure, systems, and services
- Experience with ITIL and Problem Management processes
- Proficient in Microsoft Office Suite applications
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