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Service Delivery Coordinator
Job Summary
A company is looking for a Service Delivery Coordinator.
Key Responsibilities
- Serve as the initial point of contact for service issues reported by customers
- Manage incident management, service requests, ticket ownership, reporting, events, and problem management
- Support service contracts to achieve business revenue and profitability objectives
Required Qualifications
- Understanding of ITSM/ITIL definitions, operations, and methodologies
- Previous exposure to Audiovisual, Microsoft Teams Rooms, Unified Communications, and Digital Signage
- CTS certification is preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
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