Job is Expired
Location: Arizona, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Wisconsin
Compensation: Salary
Staff Reviewed: Fri, Aug 25, 2023
Job Summary
A company is looking for an IVR Application Development Manager.
Key Responsibilities:
- Manage the team responsible for designing, developing, and implementing complex enterprise IVR software solutions
- Lead large-scale Application Development projects related to IVR implementations and migrations
- Coordinate the work of 3rd party Development teams and ensure compliance with standards and performance expectations
Qualifications:
- Bachelor's degree and 5+ years of related experience
- Experience in IVR management (Connect, Cisco, Avaya, Genesys or other)
- Experience in Agile and Vendor Management
- Ability to lead/manage others and collaborate effectively
- Strong coaching, presentation, and negotiation skills
