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Remote 3D Printing Customer Support Team Customer Success Associate
Job Summary
A 3D printer manufacturing company has a current position open for a Remote 3D Printing Customer Support Team Customer Success Associate.
Core Responsibilities of this position include:
- Troubleshooting and resolving customer challenges
- Working through email, phone, chat, sms, or any other forum or tool
- Sharing ideas and partnering throughout the day
Qualifications Include:
- Experience with customer service in multiple support channels
- A track record of being a powerful customer advocate and problem-solver
- Experience supporting customers or an equivalent combination of experience and advanced education
- Ability to critically think and respond to customers strategically and thoughtfully
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COMPLETE JOB DESCRIPTION
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Company Overview
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