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Remote 3D Printing Customer Support Team Customer Success Associate

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Wed, May 03, 2023
Job Category: Account Management
Employer Type: Employer

Job Summary

A 3D printer manufacturing company has a current position open for a Remote 3D Printing Customer Support Team Customer Success Associate.

Core Responsibilities of this position include:

  • Troubleshooting and resolving customer challenges
  • Working through email, phone, chat, sms, or any other forum or tool
  • Sharing ideas and partnering throughout the day

Qualifications Include:

  • Experience with customer service in multiple support channels
  • A track record of being a powerful customer advocate and problem-solver
  • Experience supporting customers or an equivalent combination of experience and advanced education
  • Ability to critically think and respond to customers strategically and thoughtfully

COMPLETE JOB DESCRIPTION

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