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Remote Associate Technical Account Management Support Member

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Mar 10, 2023
Job Category: Non-profit
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

An IT infrastructure and information management company has a current position open for a Remote Associate Technical Account Management Support Member.

Core Responsibilities Include:

  • Triaging, managing and solving reported customer issues and cases
  • Assisting customers with platform/module upgrades
  • Documenting best practices

Skills and Requirements Include:

  • Associates degree required
  • BS degree in Computer Science, MIS, or related field
  • 1-3 years into their career field with solid technical skills in one or related more areas
  • Aptitude for comprehending complex troubleshooting
  • Ability to master new concepts and technologies

COMPLETE JOB DESCRIPTION

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