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Remote Associate Technical Account Management Support Member
Job Summary
An IT infrastructure and information management company has a current position open for a Remote Associate Technical Account Management Support Member.
Core Responsibilities Include:
- Triaging, managing and solving reported customer issues and cases
- Assisting customers with platform/module upgrades
- Documenting best practices
Skills and Requirements Include:
- Associates degree required
- BS degree in Computer Science, MIS, or related field
- 1-3 years into their career field with solid technical skills in one or related more areas
- Aptitude for comprehending complex troubleshooting
- Ability to master new concepts and technologies
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COMPLETE JOB DESCRIPTION
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