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Remote Call Center Representative
Job Summary
A company is looking for a Remote Call Center Representative.
Key Responsibilities
- Manage incoming calls regarding benefits, enrollment, eligibility, invoicing, and claims
- Explain Medicare Part D and Part C programs and address related inquiries
- Utilize multiple client systems to provide accurate information and strive for one-call resolution
Required Qualifications
- High school diploma, GED, or college degree
- Successful completion of a customer service assessment and typing test
- Mandatory attendance in a paid training program
- Successful completion of a background check
- Ability to work in a distraction-free environment with a stable internet connection
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COMPLETE JOB DESCRIPTION
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Company Overview
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