Remote Information Technology Service Management ServiceNow Business Systems Analyst

Job Summary

A software development company is filling a position for a Remote Information Technology Service Management ServiceNow Business Systems Analyst.

Must be able to:

• Be an influencer on the use of Data Driven Reporting
• Understand each team's operations, user base, vision, business needs and success measures
• Own the success of each delivery, through proper training, testing and communication

Skills and Requirements Include:

• Experience in the best practices and business processes associated to ServiceNow ITSM
• Proven ability to own high impact deliverables, run time bound projects and drive change
• Experience acting as a liaison between the business needs and engineering development
• A passion for standardizing processes and creating governance principles
• Ability to influence others, manage conversation, and drive large groups to conclusions