Job Summary
A software development company is filling a position for a Remote Information Technology Service Management ServiceNow Business Systems Analyst.
Must be able to:
- Be an influencer on the use of Data Driven Reporting
- Understand each team's operations, user base, vision, business needs and success measures
- Own the success of each delivery, through proper training, testing and communication
Skills and Requirements Include:
- Experience in the best practices and business processes associated to ServiceNow ITSM
- Proven ability to own high impact deliverables, run time bound projects and drive change
- Experience acting as a liaison between the business needs and engineering development
- A passion for standardizing processes and creating governance principles
- Ability to influence others, manage conversation, and drive large groups to conclusions
