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Remote IT Help Desk Call Center Agent

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Feb 03, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Education Level: Some College

Job Summary

A global life sciences company is in need of a Remote IT Help Desk Call Center Agent.

Core Responsibilities Include:

  • Managing Help Desk tickets and emails in a timely manner
  • Creating and maintaining customer's online access

Position Requirements Include:

  • Must have experience troubleshooting hardware, software and networking issues
  • Must have previous experience working in a help desk environment
  • Detail oriented in order to keep detailed notes on tickets

COMPLETE JOB DESCRIPTION

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