Remote Operations Manager

Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, May 05, 2025
This job expires in: 24 days

Job Summary

A company is looking for a Remote Operations Manager in Financial Services.

Key Responsibilities
  • Conduct quality assurance evaluations on Collector phone calls and provide feedback
  • Manage collector staffing ratios and analyze collection results to meet production goals
  • Provide ongoing training, mentoring, and performance reviews for Collectors and Team Leaders
Required Qualifications
  • High School Diploma, GED, or equivalent required; Associate's Degree preferred
  • 2 years of previous collections experience required; 4 years preferred
  • 2 years of management experience in a collections environment preferred
  • Thorough knowledge of FDCPA and state collection laws
  • Strong work ethic and high ethical standards

COMPLETE JOB DESCRIPTION

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