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Remote Platform User Support Advocate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Mar 01, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A youth education company is in need of a Remote Platform User Support Advocate.

Candidates will be responsible for the following:

  • Assisting and supporting the users by responding to customer inquiries
  • Using data to drive quantitative decision-making
  • Communicating with a diverse group of user

Position Requirements Include:

  • 1-2 years of relevant experience in customer support, tech support, customer service or success
  • Experience with learning new technologies and explaining complex topic processes
  • An inquisitive and fast learner

COMPLETE JOB DESCRIPTION

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